Privacy Policy

Direct Health Answers ("we," "us," or "our") operates www.directhealthanswers.com. This policy explains what information we collect, how we use it, and your rights under applicable law including the GDPR (EU/UK) and the CCPA (California).

We collect information in the following ways:

• Usage data: Pages visited, time on site, browser type, device type, and referring URL — collected automatically via cookies and server logs.
• Questions you type: If you use the Ask input on this site, your question text may be stored to route you to the correct answer page. We do not store this linked to any personally identifiable information.
• Contact data: If you call the phone number listed (1-866-309-1224), your call is handled by a licensed agent or broker — not by this website directly.

We use cookies and similar tracking technologies to operate and improve this site. Cookies we use include:

• Essential cookies: Required for the site to function (e.g., storing your cookie consent preference).
• Analytics cookies: Help us understand how visitors use the site (e.g., which pages are most visited). Data is aggregated and anonymous.

You can decline non-essential cookies using the banner shown on your first visit. You can also clear cookies at any time through your browser settings.

• To operate and improve the site and its content
• To understand which questions and topics are most useful to visitors
• To diagnose technical problems

We do not sell your personal information. We do not use your data for targeted advertising.

We do not sell, trade, or rent personal information to third parties. We may share aggregated, non-identifiable data with service providers who help us operate this site (e.g., hosting, analytics). These providers are contractually required to handle data in compliance with applicable law.

If you are located in the European Union or United Kingdom, you have the following rights under the GDPR:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Ask us to correct inaccurate data.
• Right to erasure: Ask us to delete your personal data ("right to be forgotten").
• Right to restriction: Ask us to limit how we use your data.
• Right to data portability: Request your data in a portable format.
• Right to object: Object to our processing of your data.

Our legal basis for processing data is legitimate interest in operating an educational website. To exercise any right, contact us at the address below.

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

• Right to know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to delete: Request deletion of your personal information, subject to certain exceptions.
• Right to opt out of sale: We do not sell personal information. No opt-out is required.
• Right to non-discrimination: We will not discriminate against you for exercising any CCPA right.

To exercise your CCPA rights, please contact us using the information below. We will respond within 45 days.

We retain anonymized usage data for up to 24 months. Cookie consent preferences are stored locally in your browser and are not transmitted to our servers.

This site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through this site, please contact us and we will promptly delete it.

We may update this policy periodically. The "Last updated" date at the top of this page will reflect any changes. Continued use of the site after an update constitutes acceptance of the revised policy.

For privacy-related questions or to exercise your rights, contact us at: